Kalliope is an AI-powered customer service assistant that elevates the support experience. Equipped with Sentiment Analysis, Kalliope accurately interprets customer emotions to deliver empathetic responses. Seamlessly integrating with chatbots, it resolves issues efficiently and provides personalized product information. Customer Journey Mapping ensures a tailored experience, while proactive communication keeps customers informed about their orders and tickets. Additionally, Kalliope manages FAQs, collects feedback, and tracks ticket creation for efficient issue resolution, streamlining customer service operations.