Terms governing customer participation in loyalty rewards program, including eligibility, point accumulation, redemption, and expiration.
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Terms and Conditions governing the Customer Loyalty Rewards Program:
Program Description: The Customer Loyalty Rewards Program ("Program") is a rewards program offered by [Company Name] to its customers.
Eligibility: The Program is open to all customers of [Company Name].
Rewards Points: Customers earn rewards points for every purchase they make at [Company Name]. The number of points earned per dollar spent may vary and will be disclosed on the Company's website or in-store promotional materials.
Points Balance: Points are non-transferable and non-cashable, except as otherwise stated in these Terms and Conditions.
Redemption: Points can only be redeemed for rewards offered through the Program. The value of each reward may vary.
Expiration: Rewards points will expire 12 months from the date they were earned unless otherwise specified by [Company Name].
Changes to Program Terms: [Company Name] reserves the right to modify or discontinue the Program at any time without prior notice, including but not limited to changing the number of points earned per dollar spent.
Confidentiality: All information related to customer accounts will be kept confidential by [Company Name].
Limitation of Liability: In no event shall [Company Name] or its affiliates be liable for any damages arising from the use of this Program, except as required by law.
Governing Law: These Terms and Conditions are governed by the laws of [State/Country].
By establishing clear guidelines, you can:
Ensure compliance with regulations Set expectations for customers Protect your brand and reputation Clearly outline program benefits and requirements Prevent misunderstandings or disputes Promote a positive user experience Support customer retention efforts.