Vehicle Safety Recall Process Update Workflow

Vehicle Safety Recall Process Update

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Vehicle Safety Recall Process Update This process update outlines the key steps involved in managing vehicle safety recalls. The recall process is initiated when a manufacturer identifies a potential safety defect or non-compliance with regulatory requirements. 1. **Defect Identification**: The manufacturing team discovers a potential defect or safety concern through internal reporting, customer complaints, or regulatory notifications. 2. **Risk Assessment**: A thorough risk assessment is conducted to determine the severity and likelihood of the issue. 3. **Notification and Communication**: The manufacturer notifies relevant authorities, customers, and dealerships, providing detailed information about the recall. 4. **Repair and Replacement**: Affected vehicles are repaired or replaced as per regulatory guidelines. 5. **Close-out and Follow-up**: The process is closed out, and follow-up activities are conducted to ensure compliance with regulations and customer satisfaction.