Floor Stripper and Polishing Machine Rentals Workflow

Customer Inquiry

Type: Create Task

This business workflow step is titled Customer Inquiry. It involves the receipt of an inquiry or request for information from a potential customer. The process begins when the customer contacts the company through various channels such as phone, email, or online form. The next step in this workflow is to assess the customer's needs and provide relevant information about the company's products or services. This may involve consulting with product specialists or accessing existing knowledge bases to gather necessary details. Once the required information has been gathered, it is shared with the customer via their preferred communication method. The purpose of this step is to educate and inform potential customers, ultimately guiding them towards a decision regarding the company's offerings.