Tile Floor Polishing Machines Rentals and Sales Workflow

[Initial Contact]

Type: Send Email

In this initial contact step, the business workflow begins with potential customers or clients reaching out to inquire about goods or services. The process involves a phone call, email, or online form submission that prompts further communication. Upon receiving an initial inquiry, the next steps involve: 1. Verification of contact information 2. Identification of the customer's needs and expectations 3. Provision of preliminary information regarding products or services offered This step is critical as it sets the stage for a potential business relationship by establishing open lines of communication. The outcome of this step will determine whether further discussions take place, resulting in a purchase order or proposal, or if the inquiry is not pursued due to lack of interest or misalignment with business offerings.