Thermal Energy Storage Solutions for Green Buildings Workflow

Receive Request from Green Building Client

Type: Send Email

This step is part of the overall business process for managing client requests related to green building projects. The objective is to receive and acknowledge a new request from a client interested in implementing environmentally friendly features in their building. The workflow begins when a potential client initiates contact with the company through various means such as phone calls, email, or online forms. Upon receiving the initial inquiry, the team responsible for handling client requests reviews and verifies the details of the request. This verification process involves checking if the client meets the necessary criteria for green building projects and ensuring that the project scope is clearly defined. Once verified, the client's information is documented in a centralized system to facilitate future communication and project management. The received request is then escalated to the relevant stakeholders within the company for further evaluation and consideration of how best to proceed with the client's inquiry.