Identify product defect or contamination, notify corporate quality control team, conduct investigation and root cause analysis, coordinate product removal and disposal, communicate recall to customers and stakeholders.
Type: Fill Checklist
The first step in the business workflow is Incident Identification. This stage involves recognizing and acknowledging an incident that requires immediate attention and action. It typically begins with a report or notification from employees, customers, or other stakeholders regarding an issue or problem within the organization. The purpose of this initial recognition is to determine whether the reported incident indeed constitutes a critical matter that demands swift resolution. Key activities involved in this step include: - Gathering relevant information about the incident - Assessing its potential impact on business operations and reputation - Notifying appropriate personnel and stakeholders, as required The successful completion of Incident Identification enables the next stage to initiate the necessary corrective actions and preventive measures. This initial evaluation sets the tone for the subsequent workflow stages, ensuring a prompt and effective response to mitigate any adverse effects of the incident.
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