Improving Patient Experience Surveys and Feedback Systems Workflow

Define Survey Objectives

Type: Fill Checklist

In this crucial step, Define Survey Objectives, the focus is on clearly articulating the specific goals and purposes of the survey. This involves identifying what information needs to be gathered, who should participate in the survey, and how the data collected will contribute to informed decision-making within the organization. Key aspects to consider during this step include: * Defining the target audience for the survey * Identifying the key performance indicators (KPIs) that the survey aims to measure * Establishing the scope of the survey in terms of time, resources, and budget * Outlining how the findings will be used to drive business decisions By taking a structured approach to defining the objectives of the survey, stakeholders can ensure that the subsequent steps in the workflow are aligned with the organization's overall goals and priorities.