Effective Hotel Guest Feedback Collection Strategies Workflow

Initial Contact

Type: Send Email

The Initial Contact step is the first stage of a business workflow where potential customers or partners reach out to the organization for the first time. This can be through various means such as phone calls, emails, social media messages, or online forms. The purpose of this initial contact may vary depending on the context but often involves inquiring about products or services, seeking information, or expressing interest in a particular business offering. In this step, the organization's primary goal is to respond promptly and provide a suitable first impression. This might involve directing the enquirer to relevant resources, scheduling a follow-up conversation, or simply acknowledging receipt of their inquiry. The objective is to establish a connection, build trust, and lay the groundwork for further interactions that may eventually lead to a sale, partnership, or other desired outcome.