Streamline hotel operations with our tailored workflow. Simplify check-in/check-out procedures, enhance guest experience, and maximize revenue through efficient room allocation and housekeeping schedules. Reduce errors and increase staff productivity.
Type: Fill Checklist
The Receive Guest Arrival workflow step involves processing guest information as soon as they arrive at the establishment. This process typically commences once a guest checks-in, whether it's a physical or digital check-in. 1. Initial Greeting: The host welcomes guests and verifies their identity to ensure that the correct individual is being processed. 2. Information Collection: Relevant details are gathered from the guest, including name, identification number, and purpose of stay. 3. Room Assignment: The system retrieves available rooms based on preferences or hotel policies. 4. Key Distribution: If a physical key is required, it's handed over to the guest along with any additional materials or amenities. This step sets the foundation for the rest of the stay by establishing accurate records, ensuring guest comfort and satisfaction, and facilitating smooth communication between departments within the establishment.
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You have 2 options:
1. Download the Workflow as PDF for Free and and implement the steps yourself.
2. Use the Workflow directly within the Mobile2b Platform to optimize your business processes.
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