Streamline hotel room preparation processes to ensure a flawless first-night stay experience, guaranteeing guest satisfaction and repeat business through meticulous attention to detail and optimized check-in procedures.
Type: Send Email
Upon arrival of a guest, a notification is sent to the hospitality staff. This process begins as soon as the guest steps into the hotel lobby or enters their designated accommodations. The notification triggers a series of automated tasks and manual check-ins. First, the front desk receives an alert informing them of the guest's presence. Simultaneously, a welcome email with relevant information and offers is sent to the guest's registered email address. Additionally, if booked through our website, a special package or room upgrade may be considered based on their preferences. The staff then proceeds with checking-in the guest, confirming their details and providing a key card for access to their assigned room. This streamlined process enables us to provide exceptional customer service and ensures a smooth start to every guest's stay.
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You have 2 options:
1. Download the Workflow as PDF for Free and and implement the steps yourself.
2. Use the Workflow directly within the Mobile2b Platform to optimize your business processes.
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