Ensures hotel rooms are prepared and cleaned to a consistent standard, meeting guest expectations and maintaining a clean and comfortable environment throughout their stay.
Type: Fill Checklist
The Hotel Room Preparation workflow step involves a series of coordinated tasks aimed at ensuring guest rooms are ready for occupancy. Upon receiving an arrival notification, the front desk sends a request to housekeeping to prepare the assigned room. Housekeeping then proceeds with cleaning and preparing the room according to established standards. This includes changing linens, replenishing toiletries, and arranging amenities. Once complete, housekeeping notifies the front desk that the room is ready. The front desk verifies the preparation of the room through a visual inspection or by confirming with housekeeping. The guest's reservation information is then updated to reflect the readiness of their assigned room. This workflow step is critical in ensuring a smooth check-in experience and meeting the hotel's service standards.
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