Hotel Staff Task Automation for Enhanced Accuracy Workflow
Automate repetitive tasks assigned to hotel staff such as room inventory checks, guest requests processing, and housekeeping assignments. Streamline operations and reduce human error with automated workflows tailored to specific roles within the hotel.
Step 1: Receive Guest Check-in Request
Step 2: Validate Guest Information
Step 3: Assign Room Number to Guest
Step 4: Update Guest Profile
Step 5: Send Room Key to Guest via SMS
Step 6: Notify Housekeeping of Cleanliness Request
Step 7: Send Follow-up SMS for Guest Satisfaction
Step 8: Update Guest Information in CRM System
Step 9: Trigger Invoice Generation Process
Step 10: Send Final Check-out Confirmation Email
Step 1: Receive Guest Check-in Request
Type: Fill Checklist
This step is the initial phase of guest interaction where the front desk receives an online check-in request. The system automatically assigns a room number based on availability. This triggers an automated email to the guest confirming their reservation details including their arrival and departure dates. The assigned front desk staff reviews the guest's profile, reviews any specific requests or instructions provided during the booking process. They also check for any special packages or promotions that may apply to the guest's stay. Upon approval of the room assignment, an internal message is sent to housekeeping informing them of the guest's arrival and requesting a thorough cleaning and preparation of their designated room. This ensures seamless coordination between departments and provides an accurate expectation for the guest's check-in experience.
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FAQ
How can I integrate this Workflow into my business?
You have 2 options:
1. Download the Workflow as PDF for Free and and implement the steps yourself.
2. Use the Workflow directly within the Mobile2b Platform to optimize your business processes.
How many ready-to-use Workflows do you offer?
We have a collection of over 7,000 ready-to-use fully customizable Workflows, available with a single click.
What is the cost of using this form on your platform?
Pricing is based on how often you use the Workflow each month.
For detailed information, please visit our pricing page.
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