Streamline operations, reduce labor costs, and improve guest satisfaction by automating tasks such as room assignments, billing, and housekeeping schedules. Enhance customer experience while minimizing staff workload and maximizing revenue.
Type: Send Email
The Guest Check-in Automation process involves a series of coordinated steps designed to streamline the check-in experience for guests. This workflow begins when a guest reservation is confirmed through the hotel's property management system or online booking channel. Step 1: Pre-Check-In Processing Automated pre-check-in procedures initiate 24 hours prior to arrival, sending guests an electronic key card and welcome package via email or mobile app notification. Step 2: Guest Notification Upon check-in, a confirmation message is sent to the guest's registered contact method, providing details on room assignment and any specific hotel policies. Step 3: Check-In Verification The system verifies the guest's identity through digital ID validation, facilitating quick processing of their check-in documents. Step 4: Room Assignment Automated room assignments are generated based on pre-defined criteria, such as room type or special requests. Step 5: Check-In Completion Upon completion of these steps, the guest is formally checked in and access to their room is granted.
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1. Download the Workflow as PDF for Free and and implement the steps yourself.
2. Use the Workflow directly within the Mobile2b Platform to optimize your business processes.
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