Streamlining revenue management processes to optimize room pricing, availability, and distribution across multiple channels, ultimately enhancing guest satisfaction and hotel profitability.
Type: Send Email
This step marks the beginning of the guest experience, initiated when the guest arrives at the hotel. A notification is triggered, alerting relevant personnel that the guest has arrived. Pre-defined criteria determine who receives this notification, such as front desk staff or the room key card distribution team. The primary goal of this step is to ensure a smooth and timely check-in process by proactively notifying those responsible for welcoming guests. Automated systems may be used to send notifications via email, mobile app, or other communication channels. Once notified, personnel are empowered to expedite the guest's arrival experience.
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