Streamline check-in process with automated keyless entry system. Guests receive secure digital keys via mobile app, eliminating need for physical room cards or reception interaction.
Type: Send Email
The first step in our business process is Guest Check-in Request. This stage involves receiving a request for guest check-in from an internal team member or external client. The request typically includes essential details such as guest name, arrival date and time, accommodation preferences, and any specific requirements. Once the request is received, it is reviewed to ensure all necessary information is provided. A confirmation message is then sent to the guest or their representative to acknowledge receipt of their check-in request. This stage helps streamline communication and set clear expectations for the upcoming stay. During this step, our team also performs a preliminary room availability check to confirm that suitable accommodations are available for the requested dates. This verification process ensures that we can meet the guest's needs effectively and provide a smooth transition into their stay.
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