Streamline hotel operations with automation solutions to enhance guest experience through seamless check-ins, real-time communication, personalized services, and optimized resource allocation.
Type: Send Email
The Guest Arrival Notification business workflow step is a critical process that notifies relevant parties of a guest's arrival at a hotel or resort. This step involves the automatic generation of a notification upon receipt of a confirmed booking or check-in, ensuring seamless communication among departments. The workflow begins with the reception of a booking confirmation from the Property Management System (PMS) or an external third-party provider. Upon validation, the system triggers a notification to relevant teams, including housekeeping, maintenance, and front desk staff. This timely alert enables these teams to prepare for the guest's arrival, ensuring a smooth and efficient check-in process. By automating this step, hotels can improve operational efficiency, reduce errors, and enhance the overall guest experience through prompt attention to their needs.
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