Small Hotel Online Reputation Management Services Workflow

Step 1: Receive Booking Request

Type: Fill Checklist

In this critical initial stage of the business process, the first step is to receive booking requests from customers or clients. This involves gathering essential information about the booking, such as dates, times, service requirements, and contact details. The received request is then reviewed by a designated team member who verifies its accuracy and completeness. If any discrepancies are found, they are promptly addressed with the client before proceeding further. Once confirmed, this vital data is documented in a secure and accessible system for future reference. This step sets the stage for the subsequent stages of booking processing, where details will be finalized and arrangements made to fulfill customer expectations.