A step-by-step guide to efficiently manage hotel check-ins, reducing wait times and enhancing guest satisfaction by implementing a streamlined process from arrival to room assignment.
Type: Send Email
The Guest Arrival Notification business workflow step is initiated when a guest checks into the hotel. This step involves verifying the guest's identity and confirming their arrival details. Upon receiving notification of the guest's arrival, the front desk staff updates the hotel's system to reflect the guest's presence. The staff then proceeds to prepare the guest's room for occupancy by completing any necessary cleaning or preparation tasks. The next step in the workflow is to hand over the key or access card to the guest and provide them with a brief overview of the hotel's amenities and services. This ensures that the guest has all the necessary information to enjoy their stay at the hotel.
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