Automate routine hotel management tasks to improve efficiency and reduce errors. Process guest requests, manage room allocations, and track maintenance needs in a centralized platform.
Type: Send Email
Guest Check-in is the initial step in managing hotel guest flow. This process begins when a guest arrives at the reception desk to check into their room. The front desk staff verifies the guest's identification and accommodation details against the booking confirmation received from the central reservation system or direct bookings. The staff then proceeds to retrieve the guest's file, which contains essential information such as contact details, special requests, and any specific requirements like extra beddings or equipment. Upon completion of this verification process, a room key card is issued to the guest along with an access code for amenities like Wi-Fi and fitness center. This marks the official check-in time and concludes Step 1 in managing hotel operations.
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