Digital Freight Marketplace Platform Users Workflow
Users access the platform to book freight services online. They search for available carriers based on location and capacity requirements. After selection, users negotiate rates and terms directly with carriers. Once agreed upon, users confirm bookings and monitor real-time tracking information throughout transportation.
Digital Freight Marketplace Platform Users
New Freight Broker Registration
Freight Broker Profile Setup
Initial Data Entry for Freight Broker Profile
Update Company Information
Add Services Offered by Freight Broker
Enter Licenses and Certifications
Add Trucking Capacity
Create Shipment Requests
Quote Request from Shipper
Bid Submission by Freight Broker
Shipment Booking Confirmation
Manage Shipment Progress
Shipment Completion Notification
Digital Freight Marketplace Platform Users
Type: Fill Checklist
The Digital Freight Marketplace Platform Users workflow step outlines the responsibilities and actions of users within the platform. This includes carriers and shippers who access the system to manage their logistics needs. Carriers use the platform to create profiles, post available trucks, and receive booking requests from shippers. They can also view shipment details, track shipments in real-time, and communicate with shippers through the platform's messaging feature. Shippers, on the other hand, use the platform to request quotes, book carriers, and track shipments. They can also manage their shipment history, view carrier profiles, and leave ratings and reviews for carriers they have worked with. Both carriers and shippers must register and be verified before using the platform, ensuring a secure and reliable experience for all users. This workflow step focuses on providing users with the necessary tools and information to efficiently manage their logistics needs within the digital freight marketplace.
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