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Transportation Management System (TMS) Providers Workflow

Manage transportation operations across multiple carriers, optimize routes, and track shipments in real-time through integrated logistics solutions and expert TMS providers.


New Customer Inquiry

Capture Customer Details

Assign Dedicated Account Manager

Quote Request Generation

Send Quote to Customer

Customer Response Processing

Transportation Arrangements

Real-Time Tracking

Customer Support

New Customer Inquiry

Type: Save Data Entry

New Customer Inquiry This workflow step is triggered when a new customer inquiry is received by the sales team. The process begins with the receipt of an email or phone call from a potential customer expressing interest in purchasing a product or service. 1. Initial Contact: A member of the sales team reviews the inquiry and responds to the customer, confirming receipt and providing a brief overview of how they can assist. 2. Requirements Gathering: The sales representative gathers information about the customer's needs and preferences through a series of questions. 3. Product/Service Presentation: The sales team presents relevant product or service options that meet the customer's requirements. 4. Pricing and Agreement: The sales team provides pricing details and reviews any agreements with the customer. This step ensures a smooth transition into further business processes, such as order processing and delivery, once the inquiry is successfully converted into a sale.

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FAQ

How can I integrate this Workflow into my business?

You have 2 options:
1. Download the Workflow as PDF for Free and and implement the steps yourself.
2. Use the Workflow directly within the Mobile2b Platform to optimize your business processes.

How many ready-to-use Workflows do you offer?

We have a collection of over 7,000 ready-to-use fully customizable Workflows, available with a single click.

What is the cost of using this form on your platform?

Pricing is based on how often you use the Workflow each month.
For detailed information, please visit our pricing page.

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