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Type: Send Email
The Order Receipt business workflow step involves the receipt of customer orders through various channels such as phone, email, online platforms or in-person. This process typically starts with a sales representative recording the order details which include product requirements, customer information and payment terms. Upon verification, the order is then logged into the company's database for tracking purposes. The sales team forwards the order to the logistics team for processing. The logistics team reviews the order to ensure that all necessary items are available in stock or can be sourced from suppliers within a specified timeframe. The logistics team also verifies the shipping address and assigns a unique order number for easy reference. This step ensures accurate and timely receipt of customer orders, enabling subsequent workflow steps such as fulfillment and delivery.
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