Environmental Assessment Reports for Mining Sites Workflow

Initial Contact

Type: Send Email

The Initial Contact stage begins when a potential customer expresses interest in the company's products or services. This can be through various channels such as phone calls, emails, website inquiries, or social media messages. As soon as an initial contact is made, it triggers a series of actions to ensure that the customer receives prompt and adequate attention. The sales team receives notification and reviews the customer's details, including their name, contact information, and inquiry. The purpose of this stage is to establish communication with the potential customer, gather necessary information about their needs or concerns, and determine how the company can assist them. This involves setting expectations and providing a clear understanding of what to expect from the interaction. By doing so, the company establishes trust and credibility, paving the way for further engagement and eventual conversion into a sale.