Establish and implement a comprehensive quality policy aligned with organizational objectives. Define procedures for employee awareness, training, and accountability. Regularly review and update the policy to ensure it remains relevant and effective in driving quality improvements.
Type: Fill Checklist
This business workflow step involves the creation of a quality policy that outlines the organization's commitment to delivering high-quality products or services. The process begins with a review of existing policies and procedures to identify areas for improvement. 1. Identify Key Stakeholders: Determine who will be impacted by the new quality policy, including employees, customers, and regulatory bodies. 2. Define Quality Objectives: Establish clear objectives for the quality policy, aligning them with business goals and strategies. 3. Develop Policy Statement: Craft a concise statement that outlines the organization's commitment to quality, including its scope and applicability. 4. Outline Responsibilities: Specify the roles and responsibilities of key personnel in implementing and maintaining the quality policy. 5. Review and Approve: Finalize the quality policy by reviewing it with stakeholders, incorporating feedback, and obtaining approval from relevant authorities.
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