Establish clear quality control standards, train personnel, and conduct regular assessments to ensure consistency and continuous improvement across all departments. Foster open communication, encourage employee feedback, and recognize excellence to promote a culture of quality.
Type: Fill Checklist
The Define Quality Policy step involves establishing a clear policy that outlines an organization's commitment to quality. This encompasses its overall approach to managing and delivering products or services that meet customer requirements and expectations. The quality policy statement is typically documented in a formal policy document, which serves as a guiding principle for the entire organization. In this step, key elements are defined such as: * Commitment to quality * Customer satisfaction * Continuous improvement * Employee involvement * Process control The quality policy also defines roles and responsibilities within the organization regarding quality management. This policy is usually communicated to all stakeholders, including employees, customers, and suppliers, to ensure a unified understanding of the company's quality objectives. The defined policy serves as a foundation for subsequent steps in the workflow, guiding decisions and actions that impact overall quality performance.
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