Collaborative process to gather customer feedback on products, analyzing results to identify quality improvement areas, implementing corrective actions, and monitoring progress to enhance overall product quality.
Type: Fill Checklist
The Product Testing business workflow step involves the evaluation of a product's quality, usability, and functionality to ensure it meets customer expectations. This process typically begins after the product design phase is complete. During this step, samples of the product are created and presented to a group of users or experts for feedback. The testers assess various aspects such as performance, durability, and ease of use, identifying areas that require improvement. The findings from the product testing stage are then used to make necessary modifications before moving forward with production. This crucial step helps to refine the product's features and overall user experience, ultimately contributing to its commercial success. It is a critical phase in the business workflow as it helps to mitigate risks associated with launching a subpar product.
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