Streamline quality control processes through data-driven insights and automation. Optimize production workflows, reduce waste, and enhance customer satisfaction with real-time monitoring and analytics.
Type: Send Email
In this initial stage of the quality management process, the team receives a request for assistance from various stakeholders including customers, suppliers, or internal departments. The request may be in the form of an email, phone call, or formal complaint. Upon receipt of the request, the team reviews and verifies the information to ensure understanding of the nature of the issue and the scope of work involved. This stage involves checking for any necessary documentation such as purchase orders, contracts, or service agreements. Any missing or incomplete information is clarified with the requesting party to avoid delays in processing the quality management request.
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