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Type: Phone Call
**Step 1: Receive New Lead** This initial step involves capturing and processing new leads. The process begins when a potential customer expresses interest in a product or service by filling out a form on the company's website, calling the sales team, or meeting with a representative at an event. The lead is then entered into the company's customer relationship management (CRM) system for tracking and organization. The received lead data includes contact information, company details, and any specific requirements or interests mentioned. This step sets the stage for further engagement and nurturing of the lead through various marketing and sales activities.
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