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Type: Send Email
This step involves receiving an inquiry from a potential customer or client. The initiate inquiry process begins when a prospect expresses interest in a product or service offered by the company. This can be done through various means such as phone calls, emails, online forms, or face-to-face meetings. The purpose of this step is to gather essential information about the customer's needs and requirements. The initial communication typically involves a brief discussion with a representative from the sales team who will ask questions to understand the customer's interest in the product or service. This interaction sets the stage for further discussions and negotiations that will take place in subsequent steps. The goal of this step is to establish a connection with the potential customer and determine if their needs can be met by the company's offerings.
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