Implement a system to manage rental property maintenance requests, assign tasks to relevant staff or contractors, and track progress and completion. Automate reminders and notifications for upcoming deadlines. Integrate with existing property management software to streamline workflow and reduce administrative burdens.
Type: Send Email
Tenant Request for Maintenance Workflow Step This workflow step is triggered when a tenant submits a request for maintenance or repairs within their residential unit. The process begins with the tenant submitting an online form or notifying the property management team via phone or email. 1. Review and Verification: The request is reviewed by the assigned property manager to verify the issue and assess its urgency. 2. Scheduling: If approved, the property manager schedules a maintenance appointment with the relevant service provider (e.g., electrician, plumber, carpenter). 3. Maintenance Execution: The scheduled service provider performs the necessary repairs or maintenance within the agreed-upon timeframe. 4. Follow-Up and Confirmation: The property manager ensures that the work is completed to satisfaction and receives confirmation from the tenant.
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