Cash Handling Policy for Retail Staff Members Workflow

Cash Handling Policy for Retail Staff Members

Type: Fill Checklist

This policy outlines the cash handling procedures for retail staff members to ensure accurate and efficient payment processing. The steps involved in this process are as follows: 1. Handling Customer Payments: Staff members will receive payment from customers via various methods such as cash, credit/debit cards or mobile payments. 2. Counting and Verifying Cash: Staff members must count and verify the cash received from customers to ensure accuracy. 3. Processing Credit/Debit Card Transactions: Staff members will process card transactions using a secure point of sale (POS) system. 4. Managing Refunds and Exchanges: In case of refunds or exchanges, staff members will follow the store's return policy and procedure for processing returns or exchanges. 5. Handling Cash Drops and Shift Closures: At the end of each shift, staff members must complete a cash drop and balance to ensure all transactions have been recorded accurately. 6. Reporting Discrepancies: If any discrepancies are found during the cash handling process, staff members must report them to their supervisor or manager immediately.