Cash Handling Procedures for Retail Staff Workflow
Retail staff are responsible for accurately handling cash transactions, processing payments, and maintaining a secure environment. This process outlines procedures for managing customer payments, operating the point-of-sale system, handling cash discrepancies, and adhering to store policies regarding currency exchange, tips, and credit card payments.
Cash Handling Procedures for Retail Staff
Initial Cash Handling Check
Verify Cash Handling Materials
Count Initial Cash
Record Initial Cash Count
Notify Supervisor of Initial Cash Discrepancies
Handle Customer Payments Accurately
Manage Cash Drawer Throughout Shift
End-of-Shift Cash Handling Procedures
Notify Supervisor of End-of-Shift Cash Handling
Cash Handling Procedures for Retail Staff
Type: Fill Checklist
**Cash Handling Procedures for Retail Staff** The cash handling procedure is a critical process in retail operations that ensures accurate and efficient management of sales transactions. The workflow involves several steps: 1. **Initial Cash Count**: At the beginning of each shift, staff members are required to count their initial cash, including notes and coins. 2. **Transaction Processing**: During peak hours, staff will process customer transactions accurately, using the point-of-sale system to record all sales. 3. **Handling Change and Refunds**: Staff will provide customers with correct change and process refunds as needed, according to store policies. 4. **End of Shift Cash Count**: At the end of each shift, staff members are required to count their cash again, comparing it to the initial count to ensure accuracy. 5. **Cash Handling Discrepancies**: Any discrepancies in cash handling must be reported immediately to a manager for investigation and resolution.
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