Sales Floor Recovery Process for Retail Stores Workflow

Step 1: Incident Reporting

Type: Send Email

The Step 1: Incident Reporting process is initiated when an employee or third-party identifies a security incident. The individual responsible for reporting the incident submits a detailed account of the event, including information about potential impact and any affected systems. This report triggers a series of automated notifications to designated personnel within the organization's IT department. Key elements include the reporter's name, contact details, and a thorough description of the incident. The submitted report is reviewed by a designated incident manager who assesses its severity based on predetermined criteria. The outcome determines whether the incident is escalated for further investigation or if it can be closed as minor and requiring no further action. This process ensures timely identification and documentation of security incidents, facilitating swift containment and mitigation efforts.