Precision Livestock Farming Equipment Suppliers Workflow

Customer Inquiry Received

Type: Send Email

Upon receipt of a customer inquiry, the process initiates to address their concerns. The first step is to verify the contact information provided by the customer to ensure accurate communication. The sales representative reviews the inquiry for clarity and relevance, identifying key requirements and expectations. This involves scrutinizing the content for any specific product or service queries, seeking clarification when necessary. Following review, the customer's details are logged into the system to maintain a record of interaction. This information is used to track progress and facilitate future communication with the customer. The sales representative then proceeds to gather relevant product or service information, using it to compile a response that addresses the customer's inquiry directly.