Civil Engineering Project Scheduling Services Workflow

Initial Client Contact

Type: Send Email

The Initial Client Contact process involves the initial interaction between a potential client and the organization. This step typically occurs when a prospect reaches out to inquire about products or services offered by the company. During this stage, the primary objectives are to establish communication with the prospect, assess their needs, and provide basic information about the organization's offerings. The process may include activities such as phone calls, emails, online form submissions, or in-person meetings. The Initial Client Contact workflow step is essential for capturing leads, building rapport with potential clients, and determining whether there is a genuine interest in the company's services. It serves as the foundation for further engagement and helps to identify qualified prospects who may require more detailed information or consultations.