Digital Transformation in the Logistics Industry Workflow

Step 1: Customer Order Receipt

Type: Send Email

In this initial stage of processing, customer orders are received and recorded. The receipt of an order triggers a series of subsequent steps to fulfill the request. This involves verifying the order details such as date, product specifications, and customer information. The system updates the order status to indicate that it has been received, allowing both the business and the customer to track its progress. Upon successful verification, the order is then passed on to the next step in the workflow, which may involve order processing, inventory management, or production scheduling. This critical initial step ensures that all relevant information is accurately recorded, setting the stage for efficient handling of the subsequent steps involved in fulfilling the customer's request.