Streamline delivery processes with real-time tracking. Monitor package movement from pickup to delivery, enabling proactive issue resolution and enhanced customer satisfaction. Automate notifications for accurate ETAs, providing a seamless experience.
Type: Save Data Entry
The Customer Places Order business workflow step involves the process of receiving and processing customer orders. This step begins when a customer submits an order through various channels such as the company's website, mobile app, phone, or in-person at a retail location. Upon receipt of the order, the system automatically generates a unique order number for tracking purposes. The system then updates the inventory levels to reflect the removal of items from stock based on the ordered quantities. Next, the customer's payment information is verified and processed using various payment gateways such as credit card or bank transfers. Once the payment has been successfully processed, the order status is updated to "paid" in the system, and a confirmation email is sent to the customer with details of their order.
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2. Use the Workflow directly within the Mobile2b Platform to optimize your business processes.
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