Real-Time Tracking of Goods Transportation Services Workflow

Customer Requests Goods Transportation

Type: Fill Checklist

**Step: Customer Requests Goods Transportation** In this step, the customer initiates a request for goods transportation by submitting an order or inquiry to the company. This can be done through various channels such as phone, email, website form, or in-person visit. The customer provides essential details about the shipment including the type and quantity of goods, destination address, preferred mode of transport, and expected delivery date. The request is then registered and recorded by the logistics team for further processing. Upon receipt of the request, the logistics team assesses the feasibility of the transportation based on factors like product availability, transportation options, and estimated timeframes. This step marks the beginning of the goods transportation process, where the company evaluates its capability to fulfill the customer's requirements.