Shipping and Receiving Procedures Manual Workflow
Establishing a standardized process for shipping and receiving is crucial to ensure accuracy timely delivery of goods. This manual outlines procedures for packing, labeling, tracking shipments, inspecting received items, and documenting discrepancies.
Verify Shipping Information
Scan Package Label
Notify Warehouse Staff of Incoming Package
Inspect Package Upon Arrival
Update Warehouse Management System (WMS)
Assign Receiving Clerk for Package Inspection
Log Shipping Costs and Fees
Notify Customer of Package Delivery Status
Update Shipping Records in ERP System
Verify Shipping Information
Type: Fill Checklist
**Verify Shipping Information** This business workflow step is responsible for confirming the accuracy of shipping information before processing an order. It involves checking the customer's name, address, email, phone number, and other relevant details against the shipping carrier's database to ensure they match. If any discrepancies are found, a correction request will be sent to the customer, allowing them to update their information before proceeding with shipping. The purpose of this step is to prevent delays or lost packages due to incorrect shipping addresses. It also helps to maintain accurate records and improve overall order fulfillment efficiency. By verifying shipping information, businesses can ensure timely and reliable delivery of products to customers, leading to increased customer satisfaction and loyalty. This step is a critical component of the overall order management process.
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