Effective Conflict Resolution for Hotel Staff Workflow

Training on Conflict Resolution

Type: Fill Checklist

**Training on Conflict Resolution** This training program is designed to equip employees with essential skills to manage and resolve conflicts effectively in a professional setting. The course involves interactive sessions and hands-on exercises that foster collaboration and communication among participants. The workflow step for this training includes: 1. Pre-training survey: A questionnaire sent to participants to understand their current understanding of conflict resolution and identify areas for improvement. 2. Training session: A 2-hour workshop where trainers provide insights into the principles and best practices of conflict resolution, along with real-life examples. 3. Interactive exercises: Group activities that encourage participants to practice active listening, empathy, and problem-solving skills in a controlled environment. 4. Post-training assessment: A follow-up survey to evaluate the effectiveness of the training and identify areas for further improvement. 5. Coaching sessions: Additional support provided to employees who need personalized guidance on implementing conflict resolution strategies in their work.